I’m based in Australia and this is my third Karma collar and lead purchase. My most recent purchase of the Phoenix collar and lead duo was for my youngest border collie’s 1st birthday present and I couldn’t be happier with it. The workmanship is a credit to its creator and the choice of collar design and lead suits my chocolate tri smooth coat border collie perfectly. I couldn’t be happier with the collar and lead as well as the whole purchase experience. The collar and lead were made to order within 3 weeks and the shipping to regional Australia took only a matter of days not weeks as indicated which astounded me in these COVID times. I was provided with transport tracking updates throughout. Karma collars and leads are not only stunningly beautiful, they are so robust and well-made, that they last a lifetime. My order arrived a few weeks earlier than I anticipated and I couldn’t wait for my pup’s birthday, it went straight on!