Shipping policy

TEMPORARY SHIPPING UPDATE — EFFECTIVE OCTOBER 18, 2026

Due to our current order volume, all new orders placed beginning October 18, 2026, will have an estimated production and shipping timeframe of 9–12 weeks.
This is a temporary adjustment while we work to complete our existing orders. Once we are caught up, our standard 6–8 week shipping timeframe will resume.
We appreciate your patience and understanding as we carefully handcraft each order.

 

PRODUCTION & SHIPPING TIMES

During our temporary shipping adjustment, all new orders placed beginning October 18, 2026, will follow the 9–12 week production and shipping timeframe stated above.

All Karma Collars products are handmade to order. Our standard production and shipping timeframe is 6–8 weeks from the date of purchase.
Please review our Refund Policy and Warranty & Purchase Policy before placing an order for information regarding cancellations and returns.
If we cannot ship within the promised timeframe, we will notify customers and provide the options required by applicable law.

Carriers

We use the following carrier to deliver our orders:

USP: First Class International and Priority Mail in United States


Order Tracking

Tracking #’s are provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products for first class shipping, and your location. All others will ship Priority mail flat rate. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.